Alettes Rusks Pty Ltd Terms and Conditions of Use


Welcome and thank you for using the Alettes Rusks site (“the site”). The site is owned by Alettes Rusks (Pty) of 14 Roma Street, Cosmo Business Park, Cosmo City Ext 15, 2188. The site is hosted, controlled and operated in the Republic of South Africa and thus South African Law governs the use or inability to use this website and these terms and conditions. The website promotes Alettes Rusks products. By browsing this site, you acknowledge that you have read, understood and agreed to be bound by this Agreement, and other policies displayed on this site. If you have any questions regarding these terms and conditions or have any comments or complaints on or about our website, please email us at or call us on + 27 010 541 2011.

These terms and conditions set out the basis on which you can visit and use our website. Please read them carefully as they contain important information.

Information and Accuracy of Content

While we make reasonable efforts to provide accurate and timely information about Alettes Rusks (Pty) Limited on this site, you should not assume that the information provided is always current or that this site contains all the relevant information available. Alettes Rusks has taken every care in the preparation of the content of this website, in particular to ensure that all products have been fairly described. We have made every effort to display accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will accurately reflect the actual product colour. To the extent permitted by applicable law, Alettes Rusks disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials of this website. Alettes Rusks shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any materials on this website.

Contact Us

We value your comments, ideas, suggestions and feedback disclosed, submitted or offered by you on, by or in connection with your use of the site (“Comments”), but Alettes Rusks (Pty) Limited shall not be obliged to respond to, maintain or compensate you in any way whatsoever for your Comments. Once disclosed, submitted or offered, your Comments shall become the property of Alettes Rusks. Alettes Rusks will thus exclusively own all such rights, title and interests in the Comments and shall not be limited in any way in its use, commercial or otherwise, of any of the Comments. You warrant that the Comments disclosed, submitted or offered by you to the site do not and will not violate any right of any third party, including copyright, trademark, privacy or any other personal or proprietary right. You agree not to disclose, submit or offer any Comments that will be or contain any defamatory, unlawful, abusive or obscene material. Alettes Rusks disclaim any liability towards any third party regarding your Comments and you shall remain accountable towards any third party regarding the contents of your Comments.

This website is run by Alettes Rusks (Pty) Ltd based in South Africa. If you have any questions or queries, please contact us at :

Alettes Rusks Pty (Ltd)

Physical Address: 14 Roma Street, Cosmo Business Park, Cosmo City ext 15, Johannesburg, South Africa 2188.
Postal Address: PO Box 2833, Bromhof 2154.
Telephone: + 27 010 541 2011

Intellectual Property Rights and Trademarks

Alettes Rusks retain all copyright in all materials, including trademarks and data, but not limited to text, graphics and private information. Alettes Rusks authorizes the user to view, electronically copy, download and print portions of the site provided that such content is used for information and/or non-commercial purposes only.

Your use of any of the trademarks displayed on this site or any of its contents, is strictly prohibited. You may not copy, reproduce, publish, upload, post, transmit, distribute or modify any of the trademarks appearing on this site. Nothing contained in this site should be construed as granting, by implication or otherwise, any license or right to use any of the trademarks displayed on this site without the express prior written consent of Alettes Rusks. All rights not expressly granted are reserved.

Changes and Amendments

Alettes Rusks expressly reserves the right to alter and/or amend any information set out in this website without prior notice. The user undertakes to check the Alettes Rusks website frequently and to acquaint themselves with the changes and/or amendments in the information supplied on the website.

Links to Third Party Sites

Alettes Rusks may provide links to the user only as a convenience and the inclusion of any link does not imply Alettes Rusks’ endorsement of such sites. Such hyperlinking shall not be interpreted as constituting any relationship between Alettes Rusks and any linked third party. Linked websites or pages are not subject to the control of Alettes Rusks. Alettes Rusks shall not be held responsible or liable, directly or indirectly, in any way for the contents, use, or inability to use or access any linked websites or any links contained in a linked website.

Disclaimers and Exclusions of Liability

You expressly agree that the use of this site or the Internet is entirely at your own risk. Alettes Rusks shall not be liable for damage, loss or liability of whatsoever nature arising from the use or inability to use this website or the content provided from and through this website. Furthermore, Alettes Rusks make no representations or warranties, implied or otherwise, that, amongst others, the content and technology available from this website are free from errors or omissions or that the service will be 100% uninterrupted and error free. This website is supplied on an “as is” basis and has not been complied or supplied to meet the user’s individual requirements. It is the sole responsibility of the user to satisfy itself prior to entering into this agreement with Alettes Rusks that the information available from and through this website will meet the user’s individual requirements and be compatible with the user’s hardware and/or software.

Alettes Rusks does not accept any liability for loss or damage, whether direct, indirect or consequential or expense of any nature whatsoever which may be suffered or incurred as a result of or which may be attributable to the use of or reliance upon information contained on the website. The use of any information is entirely at the user’s own risk.

Damage to your Computer

Alettes Rusks makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may be damaging. Alettes Rusks shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

Refund and Returns Policy

If for any reason you are not completely satisfied with your purchase, please let us know as soon as possible. As Alettes Rusks Pty Ltd offers consumable products, we are unable to offer a money back guarantee. However, as we do everything possible to ensure your parcel arrives in perfect condition without affects from the elements & we would like to know if your experience has been dissatisfying or if your parcel has been damaged in transit. Please contact us strictly within 7days of receipt with images of the damaged goods and we will endeavour to find an agreeable solution to the problem. Email us at within 7 days if you are not satisfied with your purchase so that we can resolve any problems. We only replace items if they are defective. If you need to exchange it for the same item, send us an email. To complete your return, we require a receipt or proof of purchase.

We take no responsibility for goods which have been affected by exposure to excessive heat, damaged after delivery or if any attempt has been made to alter the product. In the instance your parcel must be returned to our headquarters, all products must be returned in their original condition, in its original packaging. All postage and insurance costs are to be paid by the buyer. We recommend that you return the product via courier to us. You assume any risk of lost, theft or damaged goods during transit & therefore advise you take out shipment registration of insurance with your postal carrier. Alettes Rusks Pty Ltd will not be responsible for parcels lost or damaged in transit if you choose not to insure.

Our return address is as below:

Alettes Rusks Pty (Ltd)

Physical Address: 14 Roma Street, Cosmo Business Park, Cosmo City ext 15, Johannesburg, South Africa 2188.
Postal Address: PO Box 2833, Bromhof 2154.
Telephone: + 27 010 541 2011

Online Store Terms

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Accuracy, Completeness & Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information.

Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Products or Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

General Terms

This content contained on the site may be used by you for your own personal and information purposes only. In using the site you agree not to infect it with any computer programming (such as a virus) that may cause damage, interfere with, delay or intercept any data or information on the site and you shall indemnify Alettes Rusks for any damage caused by any such act or any part attributable to you.

These Terms and Conditions of Use constitute the entire agreement between Alettes Rusks and you, the user of this website relating to the subject matter hereof. Any failure by Alettes Rusks to exercise or enforce any right or provision of these Terms and Conditions of Use shall in no way constitute a waiver of such right or provision. In the event that any term or condition of the use of this website is not fully enforceable or valid for any reason, such term(s) or condition(s) shall be severable form the remaining terms and conditions. The remaining terms and conditions shall not be affected by such unenforceability or invalidity and shall remain enforceable and applicable.

If you do not wish to be bound by these terms and conditions, please leave this website now.